https://ijims.org/index.php/IJIMS <p><strong>International Journal of Information Management Sciences</strong> is an annual research journal being published by <strong>Pakistan Librarians Welfare Organization (PLWO</strong>) since 2017. This is the first research journal of Pakistan that is being published by the professional association of librarians. It is published both in print and online version as an “open access policy”. IJIMS welcomes contributions from all around the world and has a wide range of readers.</p> <p><em>International Journal of Information Management Sciences </em>is an international, multidisciplinary peer-reviewed academic journal for delivering and discussing original and current research results concerning information management, libraries, data management knowledge management and social sciences.</p> <p>The journal is based on empirical research in the information management sciences but with strong connections to social science theories and methodologies in general. The journal is meant for researchers, students, and readers interested in current issues and developments in field of library and information management sciences.</p> <p>The journal will be published electronically. It will be easily accessible, free of charge, and will be distributed widely through the Open Journal System (OJS). The journal will contain 3-5 peer-reviewed articles. We also welcome reviews on recent regionally relevant books, news, announcements, presentations of current research, institutions, and significant projects.<br><br>The journal will be published electronically once in a year. The open calls for papers will be announced on this website.</p> Pakistan Librarian Welfare Organization (PLWO) en-US International Journal of Information Management Sciences 2225-9163 <div class="item copyright"> <p><a href="http://creativecommons.org/licenses/by/4.0/" rel="license"><img src="https://i.creativecommons.org/l/by/4.0/88x31.png" alt="Creative Commons License" width="111" height="39"></a></p> <p>This work is licensed under a&nbsp;<a href="http://creativecommons.org/licenses/by/4.0/" rel="license">Creative Commons Attribution 4.0 International License</a>.</p> <p>Authors who publish with this journal agree to the following terms:</p> <p>Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a<a href="http://creativecommons.org/licenses/by/4.0/" rel="license">Creative Commons Attribution 4.0 International License</a> that allows others to use and share the work with an acknowledgment of the work's authorship and initial publication in this journal, as long as it is not used for commercial purposes. The author also follows the<a href="http://ijims.org/index.php/IJIMS/publicationethics"> publication ethics</a>, while considering IJIMS for publication.<br>Authors may choose a different&nbsp;<a href="https://creativecommons.org/share-your-work/">Creative Commons</a> license by indicating their preference to the editors.</p> </div> https://ijims.org/index.php/IJIMS/article/view/194 <p>Using digital banking factors and customer satisfaction as a metric, this research digs into the complex dynamics of the Lebanese banking business. This study uses a quantitative methodology to investigate the ties that bind digital diffusion, mobile participation, IT support, and user satisfaction. The study is based on information gathered from 324 bank customers who responded to online questionnaires. The study's setup allows for investigating these connections within a cross-sectional framework, providing a snapshot of the relationships at a given moment. The findings highlight the significance of user-centric design and good interactions in boosting digital banking customers' satisfaction. The study's ramifications are significant in both theory and practice. In a scholarly sense, the research adds to our knowledge of the complex interrelationships between digital banking features and how they impact customers' overall satisfaction. For the Lebanese banking sector, it provides valuable takeaways, arguing for strategies that put the customer's needs first to make the most of digitalization, mobile usage, and technical advancements.</p> Sahar Alayli Copyright (c) 2023 Sahar Alayli https://creativecommons.org/licenses/by/4.0/ 2023-09-08 2023-09-08 7 1 1 22 https://ijims.org/index.php/IJIMS/article/view/193 <p>Digitalization is a popular topic, not only in the media but also, of late, in academic discourse. In the context of this article, digitalization specifically refers to artificial intelligence (AI), big data and analytics (BD&amp;A), and blockchain (BC) technologies. The emergence of digitalization has the potential to influence the role and relevance of the accounting profession in the future. While there is a fair amount of discussion about digitalization in the accounting literature, there appears to be relatively scant empirical data on the use of digitalization in accounting practice. This article contrasts the potential of the above digitalization technologies, as recounted in the academic literature, with the paucity of empirical research and data on the use of digitalization technologies by accountants in practice, on the global scale. The article recommends extensive empirical research on the use of AI, BD&amp;A, and BC technologies to help researchers and practitioners appreciate the realized benefits of these technologies as compared to their unrealized potential benefits</p> S A Mohan Maqbool Kader Quraishi Thi Ngoc Bich Nguyen Copyright (c) 2023 https://creativecommons.org/licenses/by/4.0/ 2023-09-27 2023-09-27 7 1 23 40